Enabling Enterprises to leverage the power of Voice

Book Consultation

Empowering enterprises with actionable insights from conversations 

Leverage our Voice Solution

Voice AI Platform that Creates Efficient Workflows and Enhances Productivity

Adaptablity

Our platform has the flexibility to adapt to your domain and can be easily customised and optimized for various verticals of an enterprise in minimum time.

Accuracy

Domain Adaptability allows our platform to accurately convert your speech to text regardless of the accent.

Scalablity

Our platform provides real time and post time processing of huge quantities of data.

Privacy

Our platform can be deployed on-premises –ensuring data remains within your private setting– with your choice of cloud provider.

Cutting Edge in Speech recognition

Mashinga Speech engine is build on some of the best deep learning and hybrid algorithms

Data collection

Total damage has been caused by the civilians arounf the new apple  store at Wall street.

Guaranteed ROI

Total damage has been caused by the civilians arounf the new apple  store at Wall street.

Always Online

Total damage has been caused by the civilians arounf the new apple  store at Wall street.

Speaker identification and diarization

Ability to process, identify and differentiate audio from multiple speakers involved during a conversation.

Domain adaptation

Ability to be deployed and optimized in BFSI, Telco and Broadcast domains.

Real time transcription

Ability to deliver real-time and accurate transcription of speech to text on your screens.

On-premise deployment

Ability to host your speech to text across public and private clouds as per your convenience ensuring data privacy.

Market Vertical

Impacting various domains using Voice

Answer customer queries automatically

Automatic Captioning

Voice Driven Customer Service

Medical transcription and doctors assistant

Automate call resolution

Better voice processes and lead classification of calls

EMPOWER YOUR ENTERPRISE WITH MASHINGA VOICE

Voice Assisted Ordering

Accept user orders over the phone / Voice.

“I want a chicken margarita pizza with extra olives, chicken and cheese burst crust”

Automated Resolution

Use Speech to text and NLP to do one step resolution over call without involving a support agent thereby reducing 30-40% of call volumes taken by human.

Call Analytics

Extract call analytics to tag / Classify the calls and identify the most common requested features from call transcripts and define actions.

QA and Customer Satisfaction

Analyse every call to measure the agent effectiveness, use sentiment analysis to measure customer feedback and improve the experience.

Meeting Assistant

Keep track of Key Conversations,view relevant data is stream of information and avoid escalations in B2B communication by using sentiment based flags.

Enterprise Customer Support

Summarize and Transcribe calls. Analyze and provide live agent assistance using Call automation.

Process Existing call recordings using Speech to Text and NLP.

Broadcast and Media

Add captions to your media content or transcribe your podcasts.

Our Partners

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound